Frequently Asked Questions

We process all orders within 1–3 business days before dispatch.

Estimated delivery times:

• 🌎 Europe: 4–12 business days
• 🌎 North America: 7–15 business days
• 🌎 South America: 7–20 business days
• 🌎 Africa: 11–30 business days
• 🌎 Oceania: 4–10 business days
• 🌍 Asia: 4–12 business days

Shipping costs are calculated at checkout based on your delivery address — you'll see the exact rate before you pay, with no surprises.

Delivery times are estimates and may vary due to customs clearance or local postal delays.

📦 Track your order  |  📋 Shipping Policy  |  ↩️ Return & Refund Policy

Our products are recommended for ages 14 and up. Some miniature kits contain small parts and require patience and fine motor skills. They make wonderful gifts for teens, young adults, and anyone young at heart.

No.

All products at NineGoods Studio are DIY products.

They are designed for self-assembly or interactive use.

3D Memo Pads do not require traditional assembly.

They arrive as a full stack of paper.

The final paper sculpture is revealed by removing pages one by one.

Each memo pad hides a layered paper sculpture inside.

As pages are removed, the design gradually appears.

The final shape becomes visible over time.

Weekly planner memo pads use one page per week.

Dates are arranged across the full year.

Daily calendar memo pads are organized by date.

To preserve the paper sculpture structure, some dates may appear on the same page.

This is part of the design.

A DIY Wooden Miniature Kit is a self-assembly wooden model designed for display and creative building. Each kit includes pre-cut wooden pieces, decorative details, and sometimes lighting or mechanical features.

Yes.

DIY wooden miniature kits require self-assembly.

Pieces are designed to be assembled by hand.

Assembly time varies by product.

Piece count varies by kit. For example:

• Candy Workshop: 643 pieces
  
• Magic Castle Music Box: 111 pieces
  
• Magic Platform Book Nook: 427 pieces
  
• Dessert Ferris Wheel: 144 pieces
  

Piece count is listed on each product page.

Most kits include all necessary parts. For assembly you may need:

• Craft knife or scissors (optional for fine adjustments)
  
• Small screwdriver (for mechanical kits)
  
• Sandpaper or file (optional for smoother edges)
  

Glue is generally not required, except where specified in instructions.

Estimated assembly time depends on the kit:

• Simple kits: 2–3 hours
  
• Medium kits: 3–5 hours
  
• Complex kits: 6–8 hours
  

Times are for one person building at a relaxed pace.

Yes. Each kit comes with illustrated instructions to guide assembly step by step. No prior experience required.

Some kits include LED lights or touch-activated lighting. Specifics vary by product:

• Type of light: warm LED
  
• Power: Type-C or battery
  
• Remote or wand control (if applicable)
  

Lighting features are detailed on each product page.

Yes. Depending on design:

• Some kits have movable parts (like trains or Ferris wheels)
  
• Models can be displayed on a desk, shelf, or in a book nook setting

Yes. Recommended for ages 14+. Small parts may be included; adult supervision suggested for younger users.

Please contact NineGoods Studio customer support.

Replacement or refund options follow our store policy. Due to international shipping, replacement parts may be limited.

Yes. DIY Wooden Miniature Kits make unique and memorable gifts for:

• Book lovers
  
• Fantasy enthusiasts
  
• DIY hobbyists
  
• Collectors
  

Perfect for birthdays, holidays, housewarming, or creative desk decor.

• On a bookshelf or desk
  
• Near books for book nook kits
  
• Away from direct sunlight to preserve colors
  
• With batteries/Type-C connected if lighting is included

Yes.

Steampunk Animal Kits require self-assembly using metal components.

Some models may also include lighting.

Some products include lighting.

Depending on design, lighting may include:

• Warm decorative lights
• LED display lights
• Battery-powered lights

Please check the individual product page.

Some products include batteries.

Others may require separate power depending on design.

Please check product descriptions for details.

Materials may include:

• Paper
• Wood
• Plywood
• Acrylic
• Metal parts
• Plastic accessories
• LED lights
• Electronic components

Please check each product page for exact details.

Yes! We love working with businesses and event planners. For bulk orders of 50 or more, please reach out to us via our Contact page and we'll provide a custom quote.

Yes.

Our products are popular gift choices for:

• Book lovers
• DIY hobby lovers
• Fantasy lovers
• Collectors
• Desk decor fans

They are often purchased for:

• Birthdays
• Christmas
• Holidays
• Housewarming
• Creative gifts

Products are shipped in standard protective packaging.

Gift wrapping is not currently offered.

You can contact us through the contact options listed on our website.

Website:

https://ninegoods.shop

Thank you for visiting NineGoods Studio.

Can't find what you're looking for? We'd love to hear from you.

Reach out to us via our Contact page and we'll get back to you within 24 hours. Whether it's a question about a product, your order, or anything else — no question is too small.

We're a small team that genuinely cares, and we're always happy to help. 💛